Directus Consulting Values
“In this ever-changing society, the most powerful and enduring brands are built from the heart. They are real and sustainable. Their foundations are stronger because they are built with the strength of the human spirit, not an ad campaign. The companies that are lasting are those that are authentic.”
– Howard Schultz, CEO, Starbucks
We deliver high-quality, sustainable solutions with a “no surprise” policy, and create an exceptional customer service experience. We strive to provide an honest, transparent assessment of the work up-front, and to help clients overcome possible obstacles to project success – from development to user acceptance. We value learning from our clients and constantly improve our customer experience based on their feedback.
The skills of our employees drive our technology leadership. Our recruits are experts in their field and have the certifications and track records to prove it. Directus employees demonstrate technical superiority by continuing to train and receive certifications. We don’t just encourage employees to continue their education, we require it. In this vein, we also make the latest technologies available to our employees and provide funding for them to train and to experiment with new technologies.
Albert Einstein says, “design solutions as simple as possible but not any simpler.” Directus believes that technology should be developed in an agile manner using the simplest solutions possible. We strive to make it easy for our customers to understand complex technology, and act as advocates on our clients’ behalf when they call on us. We maintain that high quality engineering overrules cost in delivery, and we still provide excellent value to our customers. We keep our company and projects as hierarchically flat as possible to facilitate agile development, quick decision-making, and operational efficiencies. It is our job to remove all obstacles in the way of creating elegant, simple products.
We create a positive work environment through play that fosters teamwork, communication and innovation. Play is essential at Directus. Games are easily accessible to everyone, and everyone should have a game at work that they love. We strive to make the office as comfortable as your living room.
Directus helps its customers ask better questions and uncover new insights through data backed answers. We achieve this in an innovative, agile, and enjoyable environment.
We blend technology and data to produce impeccable solutions at light speed.
This Quality Policy is communicated to all employees and management through the following quality objectives:
Establishing clear and measurable objectives and timelines on projects
Ensuring that employees have the needed skills and experience
Incorporating customer feedback in our work products
Providing employees, the requisite training
Following laws and regulations